Business Relationship Management (BRM)
Course Overview
Business Relationship Management (BRM) helps professionals cultivate trusted partnerships between service providers and stakeholders. You’ll learn to shape demand, capture evolving needs, and translate them into service opportunities—ensuring that relationships generate value, strengthen collaboration, and align services with business objectives.
Total Available Questions: 197
Topics in this section:
Communication & Relationship Building
Conflict Resolution & Negotiation
Continual Improvement in BRM
Customer Experience & Satisfaction
Demand Shaping & Business Needs
Governance & Accountability
Measurement & Success Criteria
Purpose & Scope of BRM
Role of the Business Relationship Manager
Service Portfolio Alignment
Stakeholder Identification & Engagement
Value Co-Creation
Sign in or Sign up to access practice tests, timed mode, and flashcards for Business Relationship Management (BRM).